Thank you for booking your rental with MELI CAR RENTALS LTD. Whilst we endeavour to provide the best service in customer care, quality and
value for money, we still encounter the odd problem now and again. In order to avoid such problems or misunderstandings, please read carefully
and take note of the following terms and conditions which regulate your rental.
These terms and conditions constitute an integral part of the Rental Agreement entered into between MELI CAR RENTALS LTD and the Client,
whereby MELI CAR RENTALS LTD (MCR) rents to the Client who on his part takes on rent the Vehicle subject to the terms and conditions herein
contained.
1.1 MELI CAR RENTALS LTD. of 9/11 Triq il Kummerc, Qormi, QRM3038, Malta, shall mean the rental company (hereinafter referred to as MCR).
1.2 CLIENT shall mean the physical person indicated as Hirer/1st Driver.
1.3 SURETY 1 shall mean the person, physical or juridical, indicated Card Holder overleaf.
1.4 ADDITIONAL DRIVER shall mean the person indicated as Hirer/2nd Driver.
1.5 RENTAL PERIOD shall mean the duration for the rental stipulated in the Rental Agreement.
1.6 VEHICLE shall mean the vehicle rented as specified in the Rental Agreement or its replacements and all of its parts, equipment, accessories, keys and documents.
1.7 Words used in the masculine shall include the feminine and words in the singular shall include the plural unless the context suggests otherwise.
2.1 The Client is expressly prohibited from:
2.1.1 Leasing, hiring or in any other manner transferring control of the Vehicle to third parties whether gratuitously or against payment.
2.1.2 Using the vehicle for the carriage of passengers for hire or reward.
2.1.3 Allowing or permitting the use of the Vehicle by third parties other than the person or persons indicated Hirer/1st Driver and Hirer/2nd Driver indicated in the Rental Agreement.
2.1.4 Using the Vehicle for the carriage of goods.
2.1.5 Using the Vehicle for the carriage of passengers in excess of the number of passengers indicated in the Vehicle’s logbook and/or the relative insurance policy.
2.1.6 Using the Vehicle in any manner which is in violation of the terms and conditions of the relative insurance policy.
2.1.7 Exporting the Vehicle, in any manner whatsoever, out of the Maltese Islands.
2.1.8 Effecting or permitting the execution of any repairs, servicing or adjustments, of whatever nature, to the Vehicle.
2.1.9 Affixing any logos and/or stickers to the Vehicle.
2.1.10 Using the vehicle for any unlawful purpose, to propel or tow any other vehicle or trailer, for racing, pacemaking, reliability tests, speed testing or driving tuition.
2.1.11 Using the wrong fuel, fuel of inferior quality and/or fuel additives which are not approved by the vehicle manufacturer.
2.1.12 Using car wash methods or products which are not approved by the vehicle manufacturer.
2.1.13 Using the Vehicle on roads or other areas which are not reasonably accessible for vehicular passage.
2.2 The Client is obliged to:
2.2.1 Inspect the Vehicle upon delivery and immediately inform MCR of all damages, if any, identified in the Vehicle which damages, if any, are to be noted in the appropriate form Vehicle Inspection Slip.
2.2.2 Notwithstanding the terms of any insurance policy issued on the Vehicle, indemnify MCR for all loss, damages and expenses, of whatever nature or origin, resulting in the Vehicle.
2.2.3 Indemnify MCR for the theft of the Vehicle or any part thereof.
2.2.4 Ensure that the vehicle is kept in good condition.
2.2.5 Ensure that under no circumstance shall the Vehicle be in the possession or control of any person, including the Client, under the age of 21 years or over 80 years, or not being a holder of a valid driving license appropriate in respect of the Vehicle, or a person convicted of a motoring offence in the preceding 3 years or a person misrepresenting his actual identity.
A charge of €8.50+vat per day applies for drivers between the age of 21 to 24 and 71 to 80 years of age.
2.2.6 Ensure that under no circumstance shall the vehicle be in the possession or control of any person, including the Client, afflicted by any physical or mental impairment rendering such person incapable of driving or under the influence of any intoxicating substance, including but not limited to alcohol, drugs and narcotics.
2.2.7 Contraventions; Indemnify MCR for all fines, legal and court costs incurred in relation to contraventions or other offences committed with the Vehicle during the term of the rental herein contemplated. Please note that Euro 30 + VAT will be added to the total cost per traffic fine or contravention unless a receipt evidencing payment of the contravention by the Client is presented at the end of the Rental. (Contravention may be paid at any Local Council Office or online at http://www.les.gov.mt)
2.2.8 CVA; Indemnify MCR for all charges and expenses which MCR may be obliged to pay in relation to entry into Valletta under the Controlled Vehicle Access System (CVA). Kindly be advised Euro 20 + VAT will be levied over and above any CVA charges which may be due. (For more information on CVA, please visit http://www.cva.gov.mt)
2.2.9 Immediately notify MCR of all damages resulting in and, or breakdown of the Vehicle together with the relevant details of the damage or cause of breakdown and the location of the Vehicle.
2.2.10 Immediately refrain from utilizing the Vehicle if and when it develops a fault and, or has suffered any sort of damage.
2.2.11 Ensure that at the termination of the Rental, the Vehicle is to be parked legally in the indicated area. Kindly note that any contraventions incurred from the end of the Rental until the Vehicle is collected by MCR shall be at the charge of the Client.
2.2.12 Indemnify and reimburse MCR for all charges and / or expenses arising in relation with this agreement even though not contemplated herein, including, but not limited to, court expenses, legal fees and penalties.
2.2.13 Flat battery; Pay Euro40 + VAT for flat battery replacement due to lights and/or any other electronic equipment being left on.
2.2.14 Indemnify and reimburse MCR for all and any damage caused to the Vehicle suspension, wheel rims, tyres and damages requiring wheel balancing. (Punctures may be repaired at any service station. The Client may opt to call our emergency numbers 00356 22580340 or 00356 79031010 and we will send an independent tyre repair company to assist you, whose fee shall be paid directly by the Client).
2.2.15 LOST KEYS; Indemnify and reimburse MCR for all and any expenses incurred in the event that the key/s to the Vehicle are broken, stolen, lost or locked inside the Vehicle. Key replacement cost together with Euro 40 + VAT shall be charged.
2.2.16 Pay all sums due to MCR upon demand, without objection, upon failure of which interest rate at 8% shall be levied on all sums due.
2.2.17 Immediately report to MCR and the Competent Authorities (Police and/or Local Wardens) any road accident, theft and/or fire in which the Vehicle is involved and to complete and sign a report of the occurrence at MCR’s office within 24 hours of the occurrence. In the absence of an official accident report, Super Cover Insurance will be rendered null and void and all damages shall be borne by the Client. A charge of Euro 55.00 + VAT will apply with every claim form and/or after rentals damages form filled and signed.
2.2.18 Indemnify MCR for all expenses incurred resulting from the use and/or possession of the Vehicle by the Client.
2.2.19 FUEL; Return the vehicle with a full tank of fuel at the end of the Rental. Should the client fail to do so, Euro 15 + VAT shall be charged in addition to the refuelling cost.
2.2.20 VEHICLE CONDITION; In the event that the Vehicle is returned in an unclean condition (internally or externally) and requires more than our standard cleaning, a valeting charge of Euro 55 + VAT shall apply.
2.2.21 Pay to MCR an insurance excess premium as stipulated in the Rental Agreement on each and every occasion of any damage caused to the Vehicle or to third parties.
2.2.22 Return the Vehicle at the time and place indicated in the Rental Agreement or at an earlier date as determined by MCR in its absolute discretion together with all the Vehicle’s accessories including but not limitedly to, tyres, tools and equipment, which
accessories have to be in the same condition as on date of delivery. Any loss or damage shall be borne by the Client. In the event that the Client does not return the Vehicle at the time and/or place agreed, additional charges shall be due by the Client.
3.1 The Client irrevocably declares that he is aware that the insurance policy issued on the Vehicle provides cover solely for damage caused to the Vehicle and to third parties and this as subject to the terms and conditions of the relative insurance policy. For the avoidance of any doubt, it is understood that the said insurance policy does not cover any other loss or damage, including, but not limited, to damage and / or theft of parts of the vehicle (ex. Mirrors, car accessories, windows, tyres, windscreens, rims and soft tops) and does not cover injury or death of the driver of the vehicle.
3.2 For the avoidance of any doubt, it is to be understood that Super Cover Insurance (SCI) is not an insurance policy in itself but is a waiver by MCR of the Client’s obligation to pay the full insurance excess premium stipulated in the Rental Agreement. Upon the purchase of SCI at an additional cost payable by the Client, the insurance excess premium payable by the Client to MCR upon each and every occasion of any damage caused to the Vehicle or to third parties shall be reduced to the amount indicated in the Rental Agreement as Reduced Excess Premium. The SCI is not applicable upon the occasion that the Client has acted illegally, maliciously, negligently, carelessly, used the vehicle inappropriately or is otherwise in breach of any of the conditions herein contained or of the terms and conditions of the insurance policy issued on the Vehicle.
3.3 The Client hereby accepts and acknowledges that all his personal items and of those accompanying him left, stored and, or transported within the Vehicle shall be his exclusive responsibility and shall hold MCR free and harmless from any claim and, or liability for any damage and, or loss of such items even if such loss or damage occurs after the Vehicle is returned to MCR.
3.4 The Client hereby irrevocably and unconditionally holds MCR free and harmless from any liability and, or claim which may arise due to or arising from the use of the Vehicle.
3.5 The Client hereby irrevocably and unconditionally accepts that any act or omission which constitutes a breach of this agreement and/or the insurance policy shall void and deprive the Client of all and any benefits, protection and optional coverage, if any, to which the Client would have otherwise been entitled to under the terms of this agreement and shall make the Client exclusively liable for all loss or damage which may arise including, but not limited to, damage to the Vehicle, third party claims, fines, penalties and legal expenses.
3.6 MCR has maintained the vehicle to at least the manufacturer’s recommended standards and shall not be liable for any consequences arising from direct or indirect mechanical failure of the vehicle. Without prejudice it is to be noted that all reasonable precautions have been taken by MCR to prevent such happenings.
3.7 MCR has the right to monitor the Vehicle through remote tracking devices and to locate, disable and repossess the Vehicle or otherwise at the Client’s cost and without notice to the Client in the event that the Vehicle is being used in violation Law, the insurance policy, the Rental Agreement or these Terms and Conditions, is illegally parked or apparently abandoned or has not been returned on due date.
3.8 Extension of rental: Should the Client require an extension of the rental period, the Client shall inform MCR of such intention by calling 00356 22580340 or 00356 79031010 during office hours (Mon-Fri between 08.00-16.00hrs) at least 24 hours before the scheduled day of return in order to confirm availability. Unless the above procedure is followed, if the car is not returned on the scheduled return date and time, the Client specifically authorises MCR to charge his credit/debit card to cover the extended period of rental.
3.9 The Rental Agreement and these Terms and Conditions shall be interpreted in accordance with the Laws of Malta and the Maltese Courts shall have exclusive jurisdiction in the event of a dispute arising between the parties in relation to this transaction.
3.10 In the event that the Vehicle is returned outside the opening hours of the branch, the Client shall remain responsible for the Vehicle up to when it has been controlled and inspected by MCR personnel.
4.1 The Client shall pay to MCR the full amount due for the full rental period together with all other charges and expenses as contemplated in this agreement, without any deduction, set off or claim for refund, even upon the occasion that the Client decides to return the Vehicle prior to the date of termination stipulated in the Rental Agreement.
4.2 All charges and other amounts billed pursuant to this agreement are payable by the Client either in cash and / or by debiting the Credit Card stipulated in the Rental Agreement upon conclusion of the Rental Period.
4.3 The Client and/or the Credit/Debit Card holder hereby irrevocably authorise MCR to debit the Card (the details of which appear in the Rental Agreement) with all and any amounts which are or might be due to MCR without reserve. The Client and/or the Card Holder hereby irrevocably acknowledge that the Rental Agreement and these Terms and Conditions are binging for the purposes of Electronic Banking regulations and hereby renounce to their right to object to any delayed charge affected by MCR.
4.4 The Client and/or the Card Holder hereby authorize MCR to debit the Card with the amounts due to MCR in relation to the Rental in the event that the said amounts are not paid within 90 days by any travel agent or other agent who may have undertaken to pay the said amounts on behalf of the Client.
4.5 The Client hereby authorises the MCR to deduct any charges that can be incurred in connection with sale deposits and refunds.
5.1 The client hereby authorises MCR to process his personal data for the purposes of performing its duties and exercising its rights in virtue of these terms and conditions and of law generally. MCR is also authorised to disclose personal data to any public authority, law enforcement agency or regulator as may be required by law, regulation, guideline or policy or on the demand of such entity.
5.2 The Client declares that he has been made aware of the fact and specifically authorises that MCR may use or disclose his personal in order for MCR to establish, exercise or defend any legal claim which he may have in terms of this agreement; to issue reminders and notices in respect of late payments which may be due; to the insurance company providing insurance coverage in relation to the Vehicle in order that the said insurance company may execute its duties according to law and process any claim made by the Client in terms of such insurance cover. The Client also hereby authorises MCR to disclose the data contained in this Agreement to the bank or financial institution which has issued the credit card the details of which have been disclosed by the Client overleaf, and this in order that MCR may enforce payment in terms of this Agreement.
5.3 The Client hereby declares that he is aware of his rights under the general Data Protection regulation (GDPR), including his right to access, rectify, block and erase personal data held about himself by MCR.
